Privacy Policy

Last updated: March 28, 2025

Introduction

VibeBanner ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

This Privacy Policy applies to information we collect when you use our website, mobile application, and other online products and services (collectively, the "Service").

Information We Collect

We collect several types of information from and about users of our Service:

• Personal Data: Personal information you provide to us such as your name, email address, and billing information when you register with us.
• Brand Details: Your company logos, brand colors, and other brand assets you upload to our platform for the purpose of creating ads.
• Usage Information: Information about how you access and use our Service, including device information, IP address, browser type, and time spent on the Service.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Service and to hold certain information.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your transactions and send related information
• Personalize and enhance your experience with our Service
• Respond to your comments, questions, and requests
• Send promotional communications, such as special offers or other news about our Service
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

Data Storage and EU GDPR Compliance

We comply with the EU General Data Protection Regulation (GDPR). For users in the European Union, we provide the following specific protections:

• Legal Basis for Processing: We only process your personal data when we have a valid legal basis to do so, such as your consent, the necessity to perform a contract with you, or our legitimate business interests.
• Data Subject Rights: You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing activities, and the right to data portability.
• International Transfers: We ensure appropriate safeguards are in place when transferring personal data outside the EU.
• Data Protection Officer: If you have questions about our GDPR compliance, you may contact our Data Protection Officer at privacy@vibebanner.com.

Your Data Rights

You have several rights regarding your personal data:

• Access: You may request a copy of the personal data we hold about you.
• Rectification: You may request that we correct any inaccurate or incomplete personal data.
• Erasure: You may request that we delete your personal data in certain circumstances.
• Restriction: You may request that we restrict the processing of your personal data in certain circumstances.
• Data Portability: You may request a copy of your personal data in a machine-readable format.
• Withdrawal of Consent: You may withdraw your consent at any time where we rely on consent to process your personal data.

Data Deletion and Retention

Upon your request, we will delete your personal data and brand details from our active systems. Please note:

• All user data, including brand assets, logos, and personal information, can be deleted upon request by contacting privacy@vibebanner.com.
• We will respond to all data deletion requests within 30 days.
• Some information may remain in our backup systems for a period of time before being completely removed.
• We may retain certain information as required by law or for legitimate business purposes, such as basic account information and transaction records.

Brand Details Storage

We store your brand details (logos, colors, and other brand assets) solely for the purpose of providing the VibeBanner service to you. Specifically:

• Your uploaded brand assets are used only to create your custom social media ads.
• We do not share or sell your brand assets to third parties.
• All brand assets can be deleted from our systems upon request.
• Deletion of brand assets can be requested at any time by contacting our support team.

Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at:

Email: privacy@vibebanner.com
Address: VibeBanner Inc., 123 Design Avenue, San Francisco, CA 94103, USA